Cognitive Services

Take the automation of your processes and applications to the next level and deliver intelligent omnichannel experiences.

Intelligent applications with Microsoft Cognitive Services and Azure

— Description

With Microsoft Cognitive Services, a single API call is all it takes for applications to “see, hear, speak, search, understand and accelerate advanced decision-making”.

By combining this potential with process logic and data analytics, you can build remarkable solutions that:

  • Improve your customer relationships and service quality
  • Automate decision-making
  • Speed up task resolution
  • Enhance your company’s image
  • And significantly reduce costs
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Speech

  • Transcribe speech into readable, searchable text
  • Turn text into more lifelike speech for more natural interfaces
  • Easily add real-time speech translation to your applications
  • Identify and verify speakers based on audio

Language

  • Identify common and contextual terms.
  • Automatically detect sentiment and opinions in text
  • Build a conversational question-and-answer layer on top of your data.
  • Add natural language understanding to your applications, bots and IoT devices.
  • Detect and translate more than 100 languages and dialects.
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Professional explaining an idea in a glass-walled meeting room

Vision

  • Detect and identify people.
  • Analyse image and video content
  • Customise image recognition to suit your business needs

Decision

  • Identify potential problems early.
  • Detect potentially offensive or unwanted content.
  • Create rich, personalised experiences for every user.
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Why Ntasys

  • Telefónica
  • Société Générale
  • Santalucía Seguros
  • Sanitas
  • Jazztel
  • IFEMA Feria de Madrid

Success stories

Completed projects

Automated recognition with Azure Form Recognizer

Need

Our client Sanitas offers a wide range of health plans and products aimed at SMEs and, specifically, at self-employed workers. The way to confirm that an applicant really is self-employed is to request a document proving that they pay Social Security contributions under the Special Scheme for Self-Employed Workers (RETA).

Problem

Once received, this document was stored in a content manager and the sign-up process was put on hold until the relevant staff manually verified that the document was genuine.

Solution

Automating this sign-up process: as soon as the applicant provides the RETA document, automated recognition of the document begins so that a response can be given as quickly as possible.

Our solution is a tool that combines Microsoft Azure’s Form Recognizer cognitive service with a thorough subsequent analysis, giving the client a solution that cuts waiting times, reduces costs and improves user satisfaction. It is also easily scalable, unlike the previous process, which relied on staff manually reviewing the more than 15,000 plans taken out by self-employed workers in 2020.

The client’s satisfaction with this result has led to further projects to also recognise national identity documents (DNI) and passports.

Contact

Ntasys
Calle del Viento 12, 28760 Tres Cantos (Madrid), Spain

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